Customers


IND Technology has service agreements with three of the five EDNSPs in Victoria:

  • AusNet Services
  • Jemena
  • United Energy

The value proposition of the business’ products and services provides customers with the following tangible benefits:

Safety benefits

Improvement in public safety and reduction in loss of property and lives due to faults and fires Financial benefits

Financial benefits

* Reduction of f-factor penalties
($25,000 per fire and proposed to increase)
* Reduction of replacement cost (poles and wires)
* Reduction in labour cost

Quality benefits

Improvement in the quality and reliability of power supply to connected customers of distribution network service providers

Employees benefits

Empowering engineers and maintenance crew with real-time information about the performance of electricity distribution infrastructure

Time benefits

* Focus on preventative service (proactive maintenance and planned outages) rather than corrective service (reactive maintenance and unplanned outages)

* Ability to pinpoint the location of faults and maintenance opportunities, reducing the time to completion of network defect correction
Quality benefits

Quality benefits

* Improvement in the quality and reliability of power supply to connected customers of distribution network service providers
Employees benefits

* Empowering engineers and maintenance crew with real-time information about the performance of electricity distribution infrastructure

Photos of the EFD systems that are currently installed in these networks in Victoria are shown below.


United Energy


Condition monitoring of overhead distribution lines.
Real-time Pole top fire detection system by IND Technology in Melbourne.
Implementation of EFD System on 25kV Train Overhead Catenary Wire in East Asia